The ‘trip of a lifetime’ for two Air Canada passengers came to a screeching halt after the airline bumped them off their flight right as they were boarding, with no apparent explanation.
The ‘trip of a lifetime’ for two Air Canada passengers came to a screeching halt after the airline bumped them off their flight right as they were boarding, with no apparent explanation.
I’ve often seen them offer cash to be rebooked from an overbooked flight. Just this March the starting offer was $800 for a flight from Vancouver to Saskatoon. It’s odd that people were just denied boarding in this case without due process.
I’ve seen the coach or vouchers offered more domestically.
Internationally, our experience has been horrid: international call centre staff that refuse to assist when there are issues with online checkin before the flight, transfer desks that are never open in major international hub airports, supercilious staff at the gates bumping people off flights. I’ve travelled for business and with our family. It’s always incredibly and unnecessarily stressful.