Call Microsoft about a bug and tell me how well their support works for you.

Pretty well, actually.

To be fair, there wouldn’t be a difference between driving with eclipse glasses and driving with your eyes closed.

My friends call me “Please fix my printer”.

You don’t know what your ISP-provided router does exactly. It may let some traffic through from the outside. It may get an over-the-air firmware update or config change at any time from your ISP. It definitely has well-known, unfixed vulnerabilities.

Also, if you rely on NAT, you have to have 100% trust in all devices that are inside your network.

When that happens, I’m happy. Cause there is no error when the task is done right.
I mail them a quick step-by-step manual with what they just did while I watched.
When the error happens the next time I can tell them to RTFM and get back to me if that doesn’t solve the issue.

Thank you for your valuable contribution.

What did it say?

I’ve had users who legitimately did not understand this question.
“What do you mean, what did it say? I clicked on it but it still didn’t work.”

Then you set up an appointment to remote in, ask them to show you what they tried to do, and when the error message appears, they instantly close it and say “See, it still doesn’t work. What do we even pay you for?”
I’ve had remote sessions where this was repeated multiple times, even after telling them specifically not to close the message. It’s an instinctive reflex.

No, it’s this link:

https://learn.microsoft.com/en-us/linux/install

The worst and most common misconception is that I can fix their Windows issues from a vague description they give me at a party.

https://github.com/ytdl-org/youtube-dl

Holy shit, thanks!

Bernie

How about someone who isn’t over 80 years old?

Linux will be there for people who choose to dedicate hundreds of hours a year to the hobby of computers.

And my grandma. She’s been running Linux just fine for the past 3 years. I don’t think she even knows what an OS is.