How did you identify the problem and get ComEd to look into it? My UPS is switching inconsistently, sometimes a couple times a day, and I’ve seen some signs that makes me think it’s not just that UPS/outlet/breaker. I wasn’t at the point where I was going to do anything yet but since you’re talking about the same provider I have I figured I’d ask. I have a multimeter, oscilloscope and smart plugs that watch voltage/amperage/power.
Yeah they really buried some critical information on this one. I get the point of the article about general surveillance but when people feel tricked they get burned out on the issue and trust the media less. They could have made the point they wanted without making it clickbait.